CorpLease

Responsible to Answer phones and respond to customer requests, invoice questions, and complaints.
Project a professional company image through phone interaction.
Sell product and place customer order in computer system and provide customer with product and service information.
Up sell product and services
Complete call logs and reports
Recognize documents and alert the supervisor of trends in customer calls.
Promote new business, maintain and grow customer relationships through cross-selling.
Provide the most professional, accurate, ever less and timely service.
Responsible for the daily filing of the daily-booked information.
Evaluate needs and direct customer to appropriate service.
Accurately enter customer data into tracking software/system.
Make outgoing calls to vendors, customer in order to follow-up with customer issues and get the right information in a timely manner .
Maintain current industry and product knowledge in order to provide excellent customer service nature and scope